Terms of Service

Last updated: February 1, 2026. These terms govern the use of forex and CFD trading services provided by Proxy.forex.

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you (the "Client", "Trader", "you", or "your") and Proxy.forex Ltd. ("Proxy.forex", "we", "us", or "our"), a company registered in Malta under Company Registration No. C 98210, with its registered office at Level 3, Quantum House, 75 Abate Rigord Street, Ta' Xbiex XBX 1120, Malta. These Terms govern your access to and use of Proxy.forex's trading platform, client portal, APIs, trading tools, and all related services and infrastructure (collectively, the "Services"). By completing the account registration process or otherwise accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable policies referenced herein. If you are accepting these Terms on behalf of a company, partnership, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. If you do not agree to these Terms, you must not access or use our Services. These Terms are supplemented by our Privacy Policy, Cookie Policy, AML Policy, and Acceptable Use Policy, each of which is incorporated herein by reference. In the event of a conflict between these Terms and any supplementary policy, these Terms shall prevail unless otherwise stated.

2. Eligibility and Account Opening

To use Proxy.forex's Services, you must satisfy the following eligibility requirements: Age Requirement: You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher) to open an account and use our Services. Identity Verification (KYC): You must complete our Know Your Customer (KYC) verification process, which includes submission of valid government-issued identification, proof of address, and such other documentation as Proxy.forex may reasonably require. Proxy.forex reserves the right to request additional documentation and to conduct enhanced due diligence (EDD) at any time during the business relationship. Restricted Jurisdictions: You must not be a resident or national of any jurisdiction where the provision of forex or CFD trading services is prohibited, or where Proxy.forex is not authorised to offer its Services. A list of restricted jurisdictions is available on our website and may be updated from time to time. Ongoing Obligations: You must promptly notify Proxy.forex of any material changes to your personal information, financial circumstances, or tax residency status. Failure to do so constitutes a material breach of these Terms. Proxy.forex reserves the absolute right to decline any account application, or to terminate an existing trading account, without providing reasons, where we determine in our sole discretion that onboarding or continued service would expose Proxy.forex to unacceptable regulatory, legal, or reputational risk.

3. Services Description

Proxy.forex provides the following trading and related services to our clients: Payment Processing: Facilitation of deposits and withdrawals by your traders through multiple payment methods including credit and debit cards (Visa, Mastercard, JCB, UnionPay, Amex), e-wallets (Skrill, Neteller, FasaPay, PerfectMoney, SticPay), cryptocurrency payments (BTC, ETH, USDT, LTC, USDC), and bank transfers (SEPA, SWIFT, local bank transfers). Smart Routing: AI-powered transaction routing across our network of acquiring banks and payment service providers to optimise approval rates and minimise processing costs. Client Portal: A secure, web-based interface for managing your account, viewing trade history, configuring preferences, monitoring positions, and generating account statements. API and Integration Tools: RESTful APIs, webhooks, pre-built plugins for MetaTrader 4 (MT4), MetaTrader 5 (MT5), and cTrader, white-label cashier pages, and SDKs for major programming languages. Fraud Prevention: Real-time transaction monitoring, AI-powered fraud scoring, velocity checks, device fingerprinting, and 3D Secure authentication management. Settlement Services: Regular settlement of processed funds to your designated bank account(s) according to your agreed settlement cycle (T+0, T+1, T+3, or custom). Compliance Tools: KYC/AML workflow support, transaction monitoring dashboards, suspicious activity flagging, and regulatory reporting assistance. Proxy.forex provides trading execution services as a licensed investment firm. We do not provide personalised investment advice or portfolio management services.

4. Fees and Payment Terms

Trading Fees: You agree to pay the trading fees as set out in your Client Agreement, which may include spreads, commissions, swap/overnight fees, and charges for additional services. Fee schedules are published on our website and may be amended upon 30 days' written notice. Settlement and Pending Balances: Settlements are made in accordance with the applicable settlement cycle. Proxy.forex may establish and maintain a pending balance (a portion of funds withheld for a defined period) to cover potential disputes, adjustments, fines, and other financial exposures. The pending balance terms will be specified in your Client Agreement. Chargebacks and Disputes: You are responsible for all chargebacks, disputes, and retrieval requests initiated in connection with your account. Proxy.forex will deduct chargeback amounts, associated scheme fees, and any penalty fees from your account balance or pending balance. Currency Conversion: Where Proxy.forex performs currency conversion, the applicable exchange rate will include a markup as specified in your Client Agreement. Exchange rates are determined at the time of transaction processing and are non-negotiable after execution. Invoicing and Payment: Monthly platform fees, inactivity fees, and additional service charges not deducted from your account will be invoiced monthly and are due within 14 days of the invoice date. Late payments accrue interest at 1.5% per month or the maximum rate permitted by applicable law, whichever is lower. Taxes: All fees are exclusive of applicable VAT, GST, sales tax, or other transaction taxes. You are responsible for all taxes applicable to your use of the Services, except for taxes on Proxy.forex's net income.

5. Client Obligations

As a client using Proxy.forex's Services, you agree to the following obligations: Legal Compliance: You shall comply with all applicable laws, regulations, and regulatory guidance in your jurisdiction of residence, including but not limited to tax reporting obligations and foreign exchange regulations. Prohibited Activities: You shall not use the Services for any unlawful purpose, including money laundering, terrorist financing, sanctions evasion, market manipulation, or any activity that would cause Proxy.forex to be in violation of applicable law. Accurate Information: You shall provide accurate, complete, and up-to-date information at all times and shall promptly correct any information that becomes inaccurate, including personal identification details, contact information, and financial profile. Security: You shall maintain adequate security measures to protect your account credentials, API keys, and any data accessed through the Services. You shall notify Proxy.forex immediately of any actual or suspected unauthorised access to your account or security breach. Risk Acknowledgement: You acknowledge that trading in forex and CFDs carries a high level of risk and may not be suitable for all investors. You may sustain losses in excess of your deposited funds. You should carefully consider your investment objectives, level of experience, and risk appetite before using our Services.

6. Intellectual Property

Proxy.forex IP: All intellectual property rights in the Services, including but not limited to software, APIs, documentation, trademarks, logos, designs, and proprietary algorithms (including our smart routing engine and fraud detection models), are and shall remain the exclusive property of Proxy.forex Ltd. Nothing in these Terms grants you any right, title, or interest in Proxy.forex's intellectual property except for the limited licence to use the Services as expressly permitted herein. Limited Licence: Subject to your compliance with these Terms and payment of all applicable fees, Proxy.forex grants you a non-exclusive, non-transferable, revocable licence to access and use the Services, APIs, SDKs, and documentation solely for the purpose of accessing Proxy.forex's trading services for your personal trading activities. Restrictions: You shall not: (a) copy, modify, adapt, or create derivative works of the Services or any component thereof; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of any software provided as part of the Services; (c) sublicence, lease, rent, sell, or otherwise transfer the Services to any third party; (d) remove, alter, or obscure any proprietary notices or labels on the Services; (e) use the Services to develop a competing product or service. Client Content: You retain ownership of all content, data, and materials you provide to Proxy.forex in connection with the Services. You grant Proxy.forex a limited, non-exclusive licence to use such content as necessary to provide the Services. Feedback: Any suggestions, ideas, or feedback you provide to Proxy.forex regarding the Services may be freely used by Proxy.forex without any obligation to you.

7. Limitation of Liability

Service Availability: While Proxy.forex strives to maintain 99.95% platform uptime, we do not guarantee uninterrupted or error-free operation of the Services. The Services are provided on an "as is" and "as available" basis. Scheduled maintenance windows will be communicated in advance where practicable. Disclaimer of Warranties: To the maximum extent permitted by applicable law, Proxy.forex expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Limitation of Liability: To the maximum extent permitted by applicable law, Proxy.forex's total aggregate liability for all claims arising out of or related to these Terms and the Services shall not exceed the lesser of: (a) the total fees paid by you to Proxy.forex during the twelve (12) months immediately preceding the event giving rise to the claim; or (b) EUR 500,000. Exclusion of Consequential Damages: In no event shall Proxy.forex be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of revenue, loss of profits, loss of business, loss of data, loss of goodwill, or cost of procurement of substitute services, regardless of the theory of liability and even if Proxy.forex has been advised of the possibility of such damages. Exceptions: Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; (c) any liability that cannot be excluded or limited under applicable law. Client Indemnification: You agree to indemnify, defend, and hold harmless Proxy.forex, its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your breach of these Terms; (c) your violation of applicable law or regulation; (d) chargebacks, fines, or penalties imposed as a result of your actions or omissions.

8. Term, Suspension, and Termination

Term: These Terms commence on the date your trading account is activated and continue until terminated by either party in accordance with this section. Termination for Convenience: Either party may terminate these Terms by providing 90 days' written notice to the other party. During the notice period, you shall continue to comply with these Terms, and Proxy.forex shall continue to process legitimate transactions. Termination for Cause: Proxy.forex may suspend or terminate your access to the Services immediately, without prior notice, if: (a) you breach any material provision of these Terms; (b) you become subject to insolvency proceedings; (c) we are required to do so by a regulatory authority, law enforcement agency, or court order; (d) continued provision of Services would expose Proxy.forex to material legal, regulatory, or financial risk; (e) we reasonably suspect that your account is being used for fraudulent or unlawful purposes. Suspension: Proxy.forex may suspend your access to the Services or freeze your account where we reasonably suspect fraud, money laundering, regulatory violations, or breach of these Terms. We will use reasonable efforts to notify you promptly and to resolve the matter expeditiously. Effect of Termination: Upon termination: (a) all licences granted herein terminate immediately; (b) you shall cease all use of the Services and APIs; (c) Proxy.forex will process final settlements and return any remaining client funds subject to applicable hold periods; (d) Proxy.forex may retain pending balances for a period of 180 days following termination (or longer if there are outstanding chargebacks, disputes, or regulatory matters); (e) provisions that by their nature should survive termination shall survive, including Sections 4, 6, 7, 9, 10, and 11.

9. Data Protection

Proxy.forex processes personal data in connection with the Services in accordance with applicable data protection laws, including the GDPR and the Malta Data Protection Act. Full details of our data processing practices are set out in our Privacy Policy at /legal/privacy. Data Controller: Proxy.forex acts as the data controller for personal data collected during the account opening process, KYC verification, and provision of trading services. We process your personal data on the legal bases set out in our Privacy Policy, including the performance of our contract with you, compliance with legal obligations, and our legitimate interests. Your Rights: As a client, you have rights under the GDPR including the right of access, rectification, erasure, restriction of processing, data portability, and the right to object. You may exercise these rights by contacting us at [email protected]. Data Security: Proxy.forex implements appropriate technical and organisational measures to protect personal data, as detailed in our Privacy Policy. These measures include AES-256 encryption, multi-factor authentication, and continuous security monitoring.

10. Dispute Resolution and Governing Law

Governing Law: These Terms shall be governed by and construed in accordance with the laws of Malta, without regard to its conflict of laws provisions. Negotiation: In the event of any dispute arising out of or in connection with these Terms, the parties shall first attempt to resolve the dispute through good-faith negotiation within 30 days of written notice of the dispute. Mediation: If the dispute is not resolved through negotiation, either party may refer the dispute to mediation administered by the Malta Mediation Centre, with the costs shared equally between the parties. Arbitration: If mediation fails to resolve the dispute within 60 days of referral, either party may submit the dispute to binding arbitration under the Malta Arbitration Act (Chapter 387 of the Laws of Malta). The arbitration shall be conducted in English by a single arbitrator appointed by the Malta Arbitration Centre. The seat of arbitration shall be Valletta, Malta. The arbitrator's decision shall be final and binding on both parties and enforceable in any court of competent jurisdiction. Injunctive Relief: Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm pending the outcome of arbitration. Class Action Waiver: To the maximum extent permitted by applicable law, you waive any right to participate in a class action, collective action, or representative proceeding against Proxy.forex.

11. Regulatory Disclosures

Proxy.forex Ltd. is authorised by the Malta Financial Services Authority (MFSA) as an investment firm under the Investment Services Act (Chapter 370 of the Laws of Malta). Proxy.forex complies with the Markets in Financial Instruments Directive II (MiFID II) (Directive 2014/65/EU) and the Markets in Financial Instruments Regulation (MiFIR) (Regulation 600/2014), including requirements relating to transaction reporting, best execution, client money segregation, and investor protection. Proxy.forex maintains compliance with the European Market Infrastructure Regulation (EMIR) as relevant to the provision of trading services in derivative instruments including CFDs and FX forwards. Proxy.forex's AML/CTF framework is aligned with the requirements of the 4th Anti-Money Laundering Directive (Directive 2015/849) and the 5th Anti-Money Laundering Directive (Directive 2018/843), as transposed into Maltese law through the Prevention of Money Laundering Act (Chapter 373) and implementing regulations issued by the FIAU.

12. General Provisions

Entire Agreement: These Terms, together with the Client Agreement and all policies referenced herein, constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior or contemporaneous agreements, negotiations, and representations. Severability: If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. Waiver: No failure or delay by Proxy.forex in exercising any right under these Terms shall constitute a waiver of that right. A single or partial exercise of any right shall not preclude any other or further exercise of that right or the exercise of any other right. Assignment: You may not assign or transfer your rights or obligations under these Terms without Proxy.forex's prior written consent. Proxy.forex may assign its rights and obligations to any affiliate or successor entity without your consent. Force Majeure: Proxy.forex shall not be liable for any failure or delay in performance resulting from circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, terrorism, government actions, card scheme system failures, banking system outages, or internet disruptions. Notices: All notices under these Terms shall be in writing and sent to the addresses specified in the Client Agreement, or to such other address as may be designated in writing. Notices by email are effective upon confirmed receipt. Notices by registered post are effective five (5) business days after posting. Language: These Terms are drafted in English. In the event of any conflict between an English version and any translation, the English version shall prevail. For questions about these Terms, contact us at [email protected] or write to Proxy.forex Ltd., Level 3, Quantum House, 75 Abate Rigord Street, Ta' Xbiex XBX 1120, Malta.